Purpose of the treatment:
The data you provide when completing the form and / or the browsing data collected by the online configurator will be processed by the Company to respond to your requests for information on the Company and / or its products / services.
Legal basis of the processing:
Execution of the contract of which the interested party is a party.
Data retention period:
These data will be kept for one year, estimated time necessary to fulfill requests. Your data will then be destroyed or made anonymous.
Purpose of the treatment:
Management of security and IT resources(backup, restore, etc.).
Legal basis of the processing:
Legitimate interest (service management, service guarantee).
Data retention period:
These data will be kept for one year, estimated time necessary to fulfill requests. Your data will then be destroyed or made anonymous.
Purpose of the treatment:
The data you provide when completing the form, with your consent, will be processed for direct marketing purposes: by way of example, sending - with automated methods of contact (such as SMS, MMS, e-mail, social networks, app of instant messaging) and traditional (such as telephone calls with operator and traditional mail) - of promotional and commercial communications relating to services / products offered by the Company or reporting of corporate events, as well as surveying the degree of customer satisfaction, carrying out market surveys and statistical analysis.
Legal basis of the processing:
Consent (optional and revocable at any time).
Data retention period:
Personal data and contact details: up to revocation of consent.
Obligation to provide data:
The provision of data highlighted with an asterisk (*) in the data collection form is mandatory to provide the requested information; therefore the failure to indicate such data will not allow the Company to process your request.
Recipients of the data:
Your data may be communicated to subjects operating as owners (such as, by way of example, supervisory and control authorities and any public entity authorized to request data) or processed on behalf of the Company by persons designated as Managers, at where appropriate operating instructions are given. These subjects are essentially included in the following categories:
a) companies that perform the management and / or maintenance service of the Company's website
b) Customer Service Management companies that offer customer care services through various channels (chat, online, call center, etc.)
Subjects authorized to treatment:
The data may be processed by employees of the company functions responsible for the pursuit of the aforementioned purposes, who have been expressly authorized to process and who have received adequate operating instructions.
Transfer of personal data to countries outside the European Union:
There are no data transfers outside the European Union.
Rights of the interested party - Complaint to the Control Authority
Contacting Ariston Thermo S.p.A., by mail to the address Viale Aristide Merloni, 45
60044 Fabriano (AN), Tel. +39 0732 6011, Fax: +39 0732 602331, through PEC to the address privacy.aristonthermo@aristonthermo.com, interested parties they can ask the holder for access to data concerning them, their deletion, correction of inaccurate data, the integration of incomplete data, the limitation of processing in the cases provided for by art. 18 GDPR, as well as the opposition to the processing, for reasons related to their particular situation, in the hypothesis of legitimate interest of the owner.
The interested ones, besides, in the event that the processing is based on consent or contract and is carried out with automated tools, they have the right to receive data in a structured, commonly used and readable form by automatic device, as well as, if technically feasible, to transmit them to another holder without impediments.
Interested parties have the right to lodge a complaint with the competent Supervisory Authority in the Member State in which they reside or work or of the State in which the alleged violation has occurred..
The interested party has the right to revoke the consent given at any time for the marketing purposes and to oppose the processing of the data processed for the same purposes. The possibility remains for the interested party who prefers to be contacted for the aforementioned purpose exclusively through traditional methods of expressing his opposition only to the receipt of communications through automated procedures.